How to Respond to “Another Agent Would Do It for Less” Without Defending Your Fee
Every commission script you have been taught is built on questions and proof. He used neither, and never once defended his fee.
193 CURATED Takes.
Every commission script you have been taught is built on questions and proof. He used neither, and never once defended his fee.
The neighbor call you were taught opens with "I just sold a home in your neighborhood, are you thinking of selling?" and it earns exactly the response it deserves. There is a version that opens with a number the homeowner has no way to look up, about a house that does not even have to be your listing.
You were taught to answer "another agent will do it for less" with your value, your marketing plan, and your track record. But the conversation is lost half a second earlier, on your face, and the fix is a question that never mentions your fee.
Arguing with a homeowner about renting loses you the conversation. He agrees with them first, then offers a report he does not think they have ever had done.
Asking a seller who they plan to hire sounds like what it is. Say the wrong answer out loud instead and they will correct you, which is the answer you wanted.
It comes up at listing appointments, and the instinct is to explain the whole process. One question gets a yes without any of that.
Rates went up and a buyer or seller went quiet. One short question gives them an easy way to answer, and the answer tells you what to say next.
It adds nothing to the pitch and takes about a minute. One agent sent it to buyers who never answered him while he waited for a game to start, and two wrote back within hours.
Writing a number under asking and hoping gives the listing agent nothing to carry to the seller. One short call, built a certain way, hands them the case they may already want to make.
Arguing the amount misses what the fight is really about. A St. Augustine broker asks one question that goes around the number and gets to the real reason.
Asking when to call back sets up days of follow-up nobody answers. This exit puts the next move on the seller, and you both agree what silence will mean.
A coach says a seller will only sit through your presentation once. So when a seller who was not ready warms up during a visit, he has a line ready, and it is not a pitch.
This speaker says most messages go unanswered because they are hard to answer. His first text to a quiet lead is two words, and the real question waits for a reply.
Not interested sounds like a no to selling. One question with two parts finds out what the seller is really turning down, and one of the answers is something you can work with.
It is tempting to spend that call defending the buyer or the number. One coach moves the seller's anger onto a group they never thought about, and the very next line puts it to work.
When a prospect says to call back later, one coach says it usually means something else. The line to use instead takes 30 seconds and settles whether there is anything to call back about.
One coach says a call to confirm hands a seller an easy way to cancel. She ends the booking call with a different line, and it never brings up canceling at all.
This team leader has one line ready for the moment a client says something kind. He also has set points in every deal when he asks for a referral.
One agent opens her prospecting calls, texts, and emails with a short line saying no machine is on the other end. She says real buyers and sellers answer it.
Somebody finally replies yes to one of your emails, and you send back something warm and useless because nobody ever wrote the second message. An analysis of 1,000 agent emails found that the agents who get somewhere have the next line already decided, and it is a sorting question that stays casual while quietly telling the buyer you can reach homes they cannot.
Most training treats that sentence as a stall to be dismantled, so agents either push for a signature the seller cannot give or politely hang up and file the lead as dead. The trainer here treats it as a real signal, and answers it with one question that has two doors and no exit.
A no in your inbox gets a thumbs up or nothing at all, and the contact quietly goes cold from there. Mapping all three possible replies before you hit send turns the no into a question that keeps the relationship alive and tells you what actually changed in their situation.
You have tidied a listing before a showing, and probably paid a cleaner out of pocket, because raising it feels like judging a client you like. This script never asks the seller to change anything — it hands them two options and a price, and lets them pick the one they can live with.
The instinct when a seller asks what you charge is to justify it immediately with everything you provide, and that answer lands as noise. One question asked back tells you whether this person is shopping on price or on value, and it hands you the agenda for the appointment.
Every re-engagement message you send announces that you want something, which is why the good ones get a thumbs up and the rest get nothing. This one reverses who is being asked, and the call that follows opens with a question rather than an update.
Every instinct says to explain why you are different, which sounds to a burned seller exactly like what the last one said on the same doorstep. This answer agrees with them first, then moves the blame off agents as a category and onto the plan the last one used.
When an expired tells you they are done, the reflex is to start selling them on why now is a good time, and that is the sentence that ends the call. This agent agrees with them completely, then asks what made them list in the first place — and follows the answer with a question engineered to force a definite yes or a definite no.
You answer the rate objection with a forecast, a payment comparison, or a reason now is a good time. The buyer is weighing one short-term number against nothing, and none of that changes it.
The offer line on the postcard every mailing house sells is real estate jargon. There is a sentence that replaces it.
An expired script that opens by naming a defect instead of asking for the listing. The seller has to ask you what is wrong before they can say no.
Agents show sellers the expired rate and sellers hear an accusation about their own house. This agent renames the same number.
You have owners in your database who told you they will never sell because the tax bill is too big. You wrote them off, and so did they.
Your marketing plan is a claim, and you may be the tenth agent to call that seller today. One sold home down the road, and the sheet that proves it, does what the plan cannot.
A coach who sold more than 1,000 homes on his own stopped asking neighbors if they'd sell. He calls the smaller homes nearby about moving up into a bigger one, and one follow-up question tells him who's moving.
You were taught to win the price argument at the kitchen table, with comps and a graph and a seller who eventually gives in. This guide has you agree to their number instead, and move the argument to what the market has to do to keep it.
You already ask clients to rate where they are on a scale of one to ten, and you already know how it ends: almost everybody lands on seven and you leave knowing nothing you did not know before. One extra clause removes the number people hide behind, and each of the two remaining directions comes with its own follow-up line.
You believe your cash offer ads compete with Opendoor on speed and convenience, so you write fast, easy, no repairs, no showings. Those are Opendoor's own words, and running them teaches your seller that speed is how to decide, which is the one criterion a listing period can never win on.
You think you are giving a nervous client the full picture when you acknowledge their worry and then explain the other side of it. The article says one word in that sentence deletes the acknowledgment you just made, and the replacement is three letters long.
You end buyer appointments by asking whether they have a home to sell, and you get back a flat yes or no with nothing attached to it. The article says that question lands like an interrogation, and there is a one-sentence offer that gets the same answer plus their address.
When a buyer says a house is out of reach, you hear one problem and start solving it, usually by hunting for something cheaper. It is two problems wearing the same words, and the cheaper house only fixes one of them.
When a seller says they can get a value online, your instinct is to explain why your analysis is better, and you have lost them inside two sentences. The coach in this role-play never argues with the site at all — he reads its own published accuracy range back to them, turns it into dollars on their house, and then changes the subject.
Every listing script you have been handed asks the seller some version of how motivated they are, and every seller gives back an answer that costs them nothing. This coach asks the opposite question — whether waiting would be perfectly fine — and the reason they cannot wait falls out of them in one breath.
Research on what sellers want from a listing agent puts the credentials you lead with near the bottom. What sits at the top is duller, and you already own all three of them.
A buyer moving to your town may still own a home somewhere else. That is a second sale, and most agents never ask about it. One sentence puts you in that sale too.
The agent came off this call feeling good about it. A coach listens back and names why fourteen minutes of warmth was not a buying signal.
A lead tells you they have to sell their current home and the usual reply hands them a term nobody outside the business understands. Two plain phrases get a yes instead.
A prospect hands you three complaints and you answer the one you can fix. A coach stops the call there, because the answer belongs to the prospect and you have not asked for it yet.
The fee question arrives before you have shown anything, and the usual replies all sound like a justification. One reply says the number and hands the next move back to them.
Go to every listing appointment, even when a seller on the phone wants way more than the house is worth. One opening, said before price comes up, lets you still say no later.
Your showing count tells the neighbors something they cannot see for themselves. A Salt Lake agent calls them with it when the house goes under contract.
One line turns a lead's plan to wait into a walk through what comes next. Along the way, you find a step that can start today.
Most calls to a seller going it alone ask for something. This one offers the seller more buyers for free, and a few rules keep it clean.
When a deal comes up $5,000 short, someone always asks whether the agents can help. A South Carolina host explains why that state's law does not make it your duty, and gives the sentence to say instead.
The sentence about a cheaper agent feels like the thing that decides the listing, which is why there is a script for it in every training. The same publication that printed one of those scripts also printed NAR's numbers, where commission sits fourth from the bottom of nine reasons sellers give.
There are two small changes to make to the listing appointment. One is the word you use when you book it, and the other is where the yes actually happens.
Owners who sell without an agent complain about the same things, and someone has already written those complaints down. That list is where your first line comes from.
Say comps and a seller starts thinking about how those houses are not like theirs. One sentence puts them in the buyer's seat instead.
A buyer's agent said their buyer would walk away over a $3,000 fee. The seller's agent answered with one call, and the other side's tone changed right away.
At least 30 hunting trophies hung in one room, and the seller was deeply attached to them. This script keeps one on the wall and gives a reason to store the rest that has nothing to do with taste.
Many sellers already have a fallback if the house does not sell, and they have not mentioned it. One question on a new listing brings it out.
When buyer and seller are stuck $20,000 apart, one listing agent does not argue the number. She hands the buyer's agent a much smaller one and a question to ask, and she says when not to use it.
A seller who bought years ago pays far less each month than their buyer will. A Georgia agent asks them one question that puts them in the buyer's seat, and most give the same answer.
Someone who said they are not moving keeps clicking the report you send. One question about the price on it turns those clicks into a visit.
The seller has already agreed to pay a buyer's agent. One question uses that to ask for a meeting the same day.
Without a reason to call, an expired call opens with just following up. One local number and one question about the seller's plans give them something to answer.
One question as you sit down tells you which two or three things will decide the listing. It also sets up the last question you ask, in the seller's own words.
Most agents agree and promise to call in the spring. One question about a perfect buyer shows what is really holding the seller back, and the call can end with two appointments.
Someone asked your website what their home is worth, and a computer gave them a number. One team leader calls with a single offer about that number, and he says one of those calls became a listing.
Almost every owner knows their mortgage rate. A mortgage banker asks about a rate they cannot name, then offers to sit down and work it out.
You lead with the buyer because a buyer is the one thing you think an expired seller wants to hear about. The coach running this session says the word buyer sends the seller hunting for a person you cannot produce, and he swaps in a question that asks for nothing except permission to come see the house.
Most agents hear the reason and go straight to their marketing. One coach puts a short speech in between, and it ties what follows to where the seller is headed.
Most agents send a thank-you and wait. This agent tells the seller at the table what is coming, then sends an email built around one thing to do next.
You believe you have to prove the last agent got it wrong, so you go looking for the bad photos, the price history, the days on market. He never mentions the other agent's work at all, and he never asks for the listing — he gets the seller to say out loud that nothing new was ever put in front of them.
A homeowner who brings up rising costs has not said they want to sell. Three questions keep you from guessing, and one referral is ready if a payment is at risk.
A seller who says after the holidays may just not want to move in December. One offer splits the sale from the move, and one calendar entry holds the sellers who still say no.
The seller says the job is yours, but one more agent is coming tomorrow and it would be rude to cancel. One offer shows you if that is the real reason.
Most agents call these sellers to ask for a tour or to offer a buyer. One coach skips both and goes straight to the one subject the seller cares about.
An owner who posts a home for rent expects calls about renting it. One agent calls with a single question about selling, and here are his exact words.
A new listing is easiest to lose right after the seller signs. One coach's fix is a short message that day and a quick call inside 48 hours.
One coach who calls probate families never asks whether the house is for sale. The question used in its place keeps the call alive whichever way the family answers.
A seller who moved out and rented the old home may be on a tax clock, by one agent's account. He finds that seller with two questions and raises the clock as a question, too.
Four questions show whether a longtime owner has made a firm choice to move or just has an insurance problem. One sum shows if moving would even save them money.
One agent sends a seller four things the day before they meet and says none of it is required reading. Putting the email together is also how the agent gets ready for the meeting.
A seller with a small old mortgage payment hears a repair credit as a fortune. Four pieces of math from an Austin team lead set the same dollars against a different yardstick.
Some owners selling on their own will never hire you to list. One question about the house finds the ones who are already shopping for the next one.
A seller who is listed with someone else comes to you for advice. One agent's question has a condition built in, and it asks only what they would do once they are free to decide.
A seller says they have to talk it over at home, and the call usually ends there. One coach leaves with a time on the calendar and sends a sentence for the seller to pass along.
A plain yes is a promise about a website you do not run. This three-sentence reply promises only what you control, and it says what you will do if things change.
Most agents list their marketing and stop there. One trainer gives the same floor plan pitch two ways, and the second one ends with the seller looking at rival listings.
In many markets, sellers see the cash offer ads whether you mention them or not. A real estate show host says to bring the subject up first, and to make it the starting point of the price talk.
The seller is right, and the reply starts by saying so. Then it turns the question from what matches their house to what a buyer sees when they search.
Most agents answer this with a comeback, and the talk turns into a fight. One coach agrees first, then asks a single question that brings out the real worry.
A seller who hides a flaw buyers can see thinks it protects the sale. One Seattle broker asks a single question that turns that around, and keeps a second line ready in case it fails.
You have been taught that the appointment ask should sound positive, so you reach for phrasing that invites a yes and then wait to see if you get one. On a live coaching call the answer that actually books the meeting is the one the seller says no to, and the coach adds a second word after it that most agents drop entirely.
A low appraisal does not lower the price on its own. A South Carolina real estate lawyer explains why, and gives agents a sentence to use in place of the usual one.
You think the reason nobody answers your expired calls is your script or your timing. The coach on this call says it is the phone number itself, and that the person holding a better one is the agent whose sign just came out of the yard.
One sentence hands the client the agenda for your meeting. The speaker in the clip says the client feels in charge, you keep control, and you get permission for the personal questions you need to ask.
Automated showing feedback can come back without the reason the buyer passed. One phone call asks for that reason, and for the showing agent's own read on the house.
One playful sentence at the listing appointment ties an extra call to a price cut. A Florida agent says it works, and it rests on a check-in schedule she always keeps.
One follow-up question turns the word lowball into a real number. Four more about the seller's price tell you whether to take the listing at all.
The time to ask is while the house is under contract, not after closing. One number and one follow-up question show you what to fix while there is still time to fix it.
A man who arranges home loans had to move his father, who could no longer climb the stairs at home. The monthly number that showed what the move would free up is one you can work out for any owner.
When a buyer stalls at the pay part of the agreement, the urge is to defend the number. A Phoenix agent and coach asks a question instead, and the answer shows what is really in the way.
An agent who says two-thirds of his business comes from YouTube reads out the first text his team sends. He also says how few people answer it, and what happens to everyone else.
A team leader's call for a lead who went silent never asks if they are ready. It tells them what happens next and gives them an easy out, plus one line for the lead who rushes you off the phone.
Ask a seller what the house is worth and you hear the number they hope for. One coach rewords the question and adds a pretend prize for guessing right, and in his example the number comes down before he walks in.
A team trainer gives the first buyer meeting a different name, one that makes a buyer who wants to wait curious instead of wary. It comes with one line about rates to stop saying.
A Jacksonville team sends its guide to everyone who comments for it and requires nothing in return. One tap in the first message tells them where to spend their own time.
One team leader asks for the seller's number at three set moments, starting on the phone. He also has a ready reply for the seller who turns the question back on him.
The usual callback asks if the seller still plans to move. One coach rewrites that first line so it confirms the plan they already gave you, and the next question turns the call toward a meeting.
Before the tour, this agent asks sellers about the last time they sold, and what their agent back then could have done better. The hard part is what you do with the answer in the moment.
Going last can feel like the safe slot, until another agent lists the house the night before. One coach finds out who else is coming, and when, before she hangs up.
You assume a call about an estate has to either dance around the death or get straight to the listing. This one is on tape from the first word, and the agent names why he is calling, admits he may be early, and then asks a question with no sell in it.
You open an expired call carefully, because you assume the seller is raw and you do not want to set them off. This agent says the provocative thing on purpose in the first sentence, and treats the reply as the qualifying question rather than the risk.
Ending a strong meeting with a thank you can mean you never hear back. One short question asks for the real reason a client has not hired you, and a second line puts the next meeting on the calendar.
Most cold calls try to talk a homeowner into something, and the homeowner can hear it. This coach's script gently does the reverse, and it tells you who is worth your time.
Defend your number and you lose, this coach says. The reply has the seller work out why someone would quote high, and one early request can head the whole thing off.
One coach says waiting for spring is not really about spring. Two short questions bring out what the seller wants, and one check of your own market shows whether spring delivers it.
Lead with the listing and you sound like a vulture, one brokerage founder says. This opening line starts with the owner's choices, and three questions keep the call going.
Offer another agent a referral fee for their old seller, and they may ask why you could sell it when they could not. This answer never claims you are the better agent.
You prepare hard for the listing appointment and save the ask for the end, because that is where the close belongs. This agent settles it on a phone call days earlier, and by his own count only about one in five listings needs a second meeting.
You ask why they want to sell, they tell you it is just time, and you move on to price and timing. In this role-play the coach asks three more short questions and then one that has nothing to do with the house at all, and the answer to that last one decides whether there is a listing here.
You have been taught that the listing appointment is won on the presentation and on the price you defend. A team ran thousands of recorded appointments through an AI and found the highest signers were doing something much smaller and much earlier, against a 40 to 45% rate for everyone else.
Your seller read that sellers are off the hook now, so you arrive with the settlement rules and end up arguing about a headline you did not write. The number they will actually respond to is their own bottom line, modeled twice, and a lawyer-turned-realtor puts that at step three of a four-step appointment rather than at the start.
You spend the first ten minutes of a seller call working out whether this is a listing or a cash deal, and the questions that get you there make you sound like an investor. One sentence hands the answer over instead, because the seller supplies it without being asked directly.
A real estate coach says asking for a meeting before you know why the seller wants to move is close to impossible. Read the exact words a 24-year-old agent he coaches uses to get invited over.
Arguing the number puts you against the seller. One question sets a second offer beside theirs and lets the seller work out what their number really costs.
When a seller stacks up reasons not to sell, you reach for reasons to sell: the market, the equity, the spring competition. Every one of those hands them something to push back on, so on this recorded call review the coach has his student do the exact opposite out loud.
Every agent working for-sale-by-owners is calling them ten or twenty times a day to explain that they are doing it wrong. This agent built her early business by driving to the same doors twice a week and leaving something useful without ever ringing the bell.
The reply you were taught starts with your value: the track record, the marketing plan, the reason you cost more. Across these three sources the first thing out of the mouth is a statement of agreement, a question about the other agent's plan, or no sentence at all.
Every for-sale-by-owner in your market is getting told the same thing all day, which is that they are doing it wrong and should hire somebody. This agent left a folder of other people's phone numbers on the step, walked away without ringing the bell, and says the owners called her back.
You send the cookies after the meeting, because that is how thank-yous work and because it feels like it builds goodwill for the follow-up. A coach on a live call tells an agent doing exactly that he has the timing backwards, since the appointment he keeps losing is the one that never happened.
You have been taught to establish early whether the owner is already committed, so you ask whether they have an agent and they close ranks around the choice they already made. This coach opens by assuming out loud that their agent is excellent, because what the owner says to correct him is the complaint he needs.
Answer the price test with a request instead of a yes or no, and ask for terms in the same breath. A weak number often arrives attached to a strong closing date.
Expired owners get mail and calls from strangers who have never seen the house, and they treat all of it the same way. One detail in a text proves you were physically there, and it is the sentence that gets the packet picked up.
Every prospecting voicemail you have been taught opens by identifying yourself and your business, because that feels like the honest thing to do. It is also the sentence that gets the message deleted, and there is a version that says nothing untrue and still gets called back.
When a client stalls on paperwork you send short reminders, then more reminders, and start to feel like the nag in the transaction. The fix is one written message with a specific three-part structure, and there is a prompt that produces it from the facts you already have.
You have been told the way back into an expired is a sharper second call than the last agent gave. The CEO who built this system sends a free inspector through the house first, then calls back with ten specific repairs and says out loud that fixing them will work whether the seller lists with him or not.
The instinct when a seller asks what you charge on a cold call is to defer it — you have not seen the house, you do not know the job yet, you will talk about it when you meet. The coach on this role-play call stops the agent mid-hedge and gives him one sentence instead, plus the line for the seller who immediately says they are not paying it.
The appointment goes well, they tell you they will list with you after the holidays, and now you have three months, no plan, and a card in the mail. The coach on this call gives both halves of the fix: where that person lives on your calendar until January, and the exact sentence that reopens the conversation without asking them for anything.
The story every client has heard is that boomers are about to dump millions of houses onto the market and prices fall. NAR's own generational split says the same generation doing the selling is also the largest block of buyers, which means the houses are not leaving the market — they are being traded inside it.
Fourth-quarter prospecting fails because the question is wrong. Asking someone in September whether they are selling gets a no, since they are not selling in September, and it closes the door on a conversation about a move they are already quietly planning for next year.
When someone no-shows, the agent blames the lead and calls them flaky. This piece argues the appointment was already broken when it was set, because the yes came from politeness or curiosity rather than from anything the prospect said out loud about why they needed you.
When a call block produces four conversations out of forty dials, the response is always to dial harder. The article's argument is that the script was never the variable, because the problem sits upstream of the conversation, and one of the four causes is just the hour on the clock.
When someone says they have already talked to another agent, stepping back feels like professional courtesy. Three questions would have told you whether that agent exists, whether the lead even remembers them, and what actually went wrong - and asking none of them ended the call in under two minutes with the lead gone.
When a seller admits the home is hard to keep clean, the only options that come to mind are nagging them or quietly absorbing the cleaning yourself. This script does neither: it puts a dollar range on the mess and then hands the seller two clean choices to own.
You rehearsed the commission answer and the how-many-homes-have-you-sold answer. This buyer and seller interviewed two to three agents per move across five transactions and asked neither - he asked how you would position the house, and how you would negotiate a specific offer with a specific contingency.
The six-year high in foreclosure starts is a real number and it is running everywhere, so your clients are asking about it. The same data carries the context nobody prints: foreclosure sales are up 16% from a year ago and still 46% below where they sat before the pandemic.
The reflex on a first call is to qualify: pre-approved, working with an agent, timeline. That reflex is what he calls commission breath, and the line that flips the whole conversation is telling a client not to buy the house when the facts say so.
A brokerage chairman says a home that does not sell in private reaches the MLS already behind. The line takes one breath to say, and it comes with what to offer the seller instead.
Foreclosure starts just hit a six-year high, your sellers read that headline, and the question in the living room is whether this is 2008 again. The two economists here say a price decline has never on its own produced a foreclosure wave — a second condition has to be present at the same time, and for most owners today it is not.
The first two questions most agents ask are whether the person is pre-approved and whether they are already working with someone, because that is how you find out fast if this is worth your time. Those questions tell the buyer exactly what you are sorting for, and there are four replacements that get you more information than either of them would.
You build a listing presentation the way you learned it — here is me, here is my marketing, here is my price, here are my slides — and the seller sits there with three unspoken questions the whole way through. This structure puts those questions in order and ends on one action instead of a summary.
You dial forty for-sale-by-owner numbers and reach four people, so you assume the script is the problem and go looking for a better one. The seller is screening a category rather than a person, and there are two figures that make the eight weeks of follow-up worth running.
You built the CMA, you know the comps, and you walk in ready to prove the number, because being right is what you were hired for. He argues that posture is what creates the pushback you then have to overcome, and the fix happens before you say a single word about price.
Most training on seller pushback hands you a rebuttal designed to prove the seller wrong, and then wonders why they dig in harder. The framework here never argues, and it finishes on a question with no exit in it.
One hang-up and the lead goes to the bottom of the list, because you read it as a decision about you. The coaching term for it treats it as a scheduling problem, and the relisting data says most of those sellers are still in the market weeks later.
You send the same reminder for the third time and it reads as nagging, so you soften it and then it reads as optional. The replacement is one written recap of what is done, what is missing and what it puts at risk, after which every follow-up points back at that email instead of repeating the ask.
You get a frustrated expired seller talking, it goes well, and then you ask for the listing and the whole thing closes back up. The ask at the end of this framework is deliberately smaller, and it is the only thing that call needs to produce.
Six weeks in, your seller counts four showings and concludes either that nobody wants the house or that nobody has been told about it. Buyers now view about two of the seven to ten homes they look at virtually, more among younger buyers, and the conversation that saves you at week six is the one you have before the sign goes up.
You have sent the same one-line reminder about the missing income verification four times now, and it has stopped registering as anything but nagging. The structure that works is three blocks long, and the third one names what the client actually loses if they keep doing nothing.
When an expired seller says they are going back to the same agent, the instinct is to explain why that agent failed, which is an argument you cannot win from outside the relationship. This one asks a single question about what that agent actually showed them, and then hands the seller the power to end the call.
Every cold-call script you have been handed opens by asking if they want to sell. That question tells the other person to put their guard up before you have said anything worth hearing.
Asking a seller what went wrong reads as an accusation, and the analytical ones shut down first. There is a version that gets them to name the problem themselves.
Every for sale by owner is getting ten to twenty agent calls a day telling them they are doing it wrong. This agent never rang the bell.
Six questions handed to the seller do what your presentation cannot, because the other agents will have to look down at their notes. You have to be able to answer them cold first.
Your buyer is waiting for a rate that starts with a five, and all you have to offer is that nobody knows. There is a way to answer that with history instead of an opinion.
Your buyer opens every showing by telling you sellers are delusional and prices have to break. Arguing about the market is how you lose the next hour.
Your follow-up to a seller lead probably ends with a line like call me when you are ready to sell. This agent ends hers with an offer the seller can take up today.
You get permission to talk, the seller starts venting about their last agent, and you follow them there. Four minutes later you find out they were never relisting.
A prospect told you their deadline three weeks ago and it was urgent. Today they say a meeting does not make sense, and you have nothing to say back.
The call is going well and the seller has just started explaining what went wrong. You make one small encouraging noise.
You block four hours to prospect and protect it. You still get through a fraction of the list.
The block is on your calendar and you protect it. Inside it, you dial whatever happens to be on top of the pile.
Marry the house, date the rate is the most repeated line in the business. It is also a prediction, made by people who have no way to make one.
One agent says the appointment is settled before the pitch begins. What settles it happens in the first thirty seconds, standing up.
One RE/MAX team leader bans the standard phone greeting outright. His reason is not manners, it is who owns the next ninety seconds.
A client who will not move forward usually has no life event pushing them. The standard way to find that out is the way that fails.
Rates ran under 6.64% every week last autumn, and inventory growth stalled while they did. This fall's year-over-year inventory number is measured against that.
Six phrases you probably said on the phone this week, and the exact line that replaces each one. The first one is the one nobody suspects.
Two things sit between the rate in a news story and the rate on your buyer's quote, and neither one is the lender. Knowing both gives you a straight answer in the moment the buyer feels misled.
Defending your fee makes your fee the thing in question. Two questions and one closing line move the conversation onto the skill the seller is actually hiring you for.
The seller is angry and you still have to finish presenting. Three sentences move the room off the number and onto the choices, and not one of them defends the buyer.
A seller who wants the sale kept quiet is telling you they trust you. One agent agrees with that out loud, then makes it the reason to go wide.
Yes, the rate really was higher back then. Put both years in today's dollars and one number explains why the lower rate now does not help.
The listing says pending, so most agents hand over the bad news and lose the buyer in the same breath. What the MLS says today and what is true today are not always the same.
A study ran the buy now or wait comparison for every state, in every year from 2000 to 2022. It gives you one number and a short answer for the buyer who wants to sit out a year.
You call the other agent to be sure you understand the offer. The same call can tell you how badly their buyer wants the house, but only if you ask.
Most openers ask how it is going and then wait. This one says the seller's frustration out loud first, in their exact situation, which is what makes the answer different.
At day 45 a seller points out that you have only shown the house three times yourself. Nothing you say then lands well, so one sentence gets said on day three instead.
Most agents hear the friend and go straight to asking for a walkthrough or a commission. There is a word-for-word answer that leaves the friend alone and gets the seller asking you to explain.
A coach says the objections you get are the same two or three, over and over. Find yours, and the stack of scripts you never learned stops mattering.
One agent says that when he skips this step, he usually does not get the listing. It takes two or three minutes, and it happens at the one moment a seller cannot put it off.
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